Chantch SolutionsCHANTCHSOLUTIONSBusiness Technology Solutions

Case Studies

Pain point → solution → result

Representative engagements from our project work, anonymized to protect client confidentiality.

Retail — multi-outlet

From blind outlets to one daily dashboard

Pain point

A growing retail chain ran each outlet on a standalone POS. Sales were re-keyed into accounting weekly, stock counts never matched, and the owner only saw real numbers at month-end.

Solution

AutoCount POS at every outlet, synced in real time to a central AutoCount Accounting system, with a proper server, network links between outlets, and automated backups.

Result

Every sale now updates stock and accounts the moment it happens. The owner reviews all outlets each morning from one screen, stock variances are caught the same week, and the weekly re-keying work is gone entirely.

Trading & distribution

Closing the quotation-to-invoice loop

Pain point

A trading company quoted from spreadsheets, tracked orders on a whiteboard, and invoiced from a separate system. Quotes were slow, follow-ups were missed, and margin per customer was unknown.

Solution

CRM for enquiries, quotations, and follow-ups, integrated with AutoCount Accounting so confirmed orders flow straight to delivery and invoicing — plus margin and aging reports designed for the owner.

Result

One continuous flow from quotation to invoice with no re-typing. Follow-ups stopped slipping, and the owner now sees margin per customer and product before agreeing to the next deal.

F&B — central kitchen + outlets

Payroll and HR without the month-end panic

Pain point

An F&B group managed attendance on punch cards and calculated payroll in spreadsheets. Statutory submissions were a monthly scramble, and disputes about hours were constant.

Solution

HRMS with mobile attendance and leave, feeding AutoCount Payroll with EPF, SOCSO, EIS, and PCB handled automatically — implemented outlet by outlet with staff training.

Result

Payroll that took days now closes in hours, statutory files are generated rather than hand-built, and staff check their own payslips and leave from their phones — disputes dropped with them.

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