Chantch SolutionsCHANTCHSOLUTIONSBusiness Technology Solutions

e-Invoice error: "accountingCustomerParty.address.addressline1 is empty"

LHDN rejects the submission because the buyer's TIN record has no address.

Updated 2026-10-12 · e-invoicelhdntin

Symptom. An e-Invoice submission fails with accountingCustomerParty.address.addressline1 is empty.

Cause. The address on the debtor's TIN (tax entity) record is blank. LHDN requires at least the first address line of the buyer.

Fix.

  1. On the invoice, click the TIN number shown next to the debtor code and edit the tax entity.
  2. Fill in the address and save.
  3. Click Re-Submit on the invoice.

Tip. The address on the debtor record and the address on the tax entity are separate; e-Invoice uses the tax entity.

Written by Chantch from the vendor documentation. Source: AutoCount wiki

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