Chantch SolutionsCHANTCHSOLUTIONSBusiness Technology Solutions

e-Invoice error: "Description of product or service is required"

Every line on an e-Invoice must carry a description; blank lines stop the submission.

Updated 2026-10-12 · e-invoicelhdn

Symptom. The submission fails with Description of product or service is required.

Cause. One or more detail lines on the document have an empty Description. LHDN requires a description on every line.

Fix. Edit the document, type a description on each line that has none (or delete empty lines), save, and resubmit.

Tip. Blank lines often come from a transferred Sales Order or an imported document; check the last rows of the detail grid.

Written by Chantch from the vendor documentation. Source: AutoCount wiki

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