Chantch SolutionsCHANTCHSOLUTIONSBusiness Technology Solutions

Invoice shows no TIN but its e-Invoice status is Valid

The e-Invoice was accepted before the TIN was removed from the debtor; reassigning it restores the display.

Updated 2026-10-12 · e-invoicetindebtor

Symptom. The invoice prints without a TIN, yet its e-Invoice status is Valid.

Cause. The e-Invoice was submitted (or imported from another system) while the debtor still had a TIN. The validated e-Invoice keeps its status even if the TIN is later cleared from the debtor record, so the invoice now shows no TIN.

Fix. Edit the debtor in A/R → Debtor Maintenance and reassign the TIN. The invoice then displays it again; nothing needs to be resubmitted.

Written by Chantch from the vendor documentation. Source: AutoCount wiki

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